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KHI Collection
Terms & Conditions
Terms and Conditions
Welcome to KHI Collection! These terms and conditions outline the rules and regulations for the use of our hotel's services and facilities.
By accessing this website and/or making reservations with us, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, you must not use our website or services.
- Reservation Policy
- All reservations are subject to availability and confirmation.
- Reservations must be made by individuals aged 18 years or older.
- Payment is required at the time of booking, unless otherwise specified.
- Any additional charges incurred during your stay must be settled prior to departure.
Cancellation Policy
- Cancellation policies vary depending on the rate and room type booked. Please refer to your reservation confirmation for specific details.
- Late cancellations or no-shows may result in charges equivalent to the total cost of the reservation.
Check-in and Check-out
- Check-in time is after 15:00, and check-out time is at 11:00.
- Early check-in and late check-out may be available upon request and are subject to availability. Additional charges may apply.
Guest Responsibilities
- Guests are responsible for any damages caused to hotel property during their stay.
- Smoking is strictly prohibited in all indoor areas of the hotel. A cleaning fee will be charged for smoking violations.
- Pets are not allowed unless otherwise specified. Service animals are exempt from this policy.
Liability
- KHI Collection is not liable for any loss, damage, or injury to guests or their property during their stay, unless caused by our negligence.
- We reserve the right to refuse service to anyone for any reason at any time.
Privacy
- We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your data.
Changes to Terms and Conditions
- We reserve the right to update or modify these terms and conditions at any time without prior notice. The updated terms will be effective upon posting on this website.
Contact Information
If you have any questions or concerns about these terms and conditions, please contact us!
Privacy Policy
Privacy Policy
Welcome to KHI Collection! We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or utilize our services.
Information We Collect
When you visit our website, we may automatically collect certain information from your device, including your IP address, browser type, and browsing behavior. Additionally, if you make a reservation with us, we may collect personal details such as your name, contact information, payment details, and any special requests or preferences you provide.
How We Use Your Information
- We use the information we collect to:
- Process and confirm your reservations
- Enhance your experience on our website
- Provide customer support
- Send you promotional offers and updates, if you opt-in to receive them
- Comply with legal obligations
Information Sharing
We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors and booking engines. These service providers are required to use your information solely for the purposes for which we provide it to them and to maintain its confidentiality.
In certain circumstances, we may also disclose your information when required by law or to protect our rights or the safety of others.
Data Security
We employ industry-standard measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You have the option to choose not to provide certain information, but doing so may limit your ability to utilize certain features of our website or make reservations.
You may also opt-out of receiving promotional communications from us by following the instructions provided in those communications or by contacting us directly.
Updates to This Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our practices or to comply with legal requirements. Any updates will be posted on this page, and the revised date will be indicated at the top.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please don't hesitate to contact us!